Active Listening Quiz

What is active listening?

• Listening to understand what someone is saying

• Listening to music

• Listening to respond quickly

• Listening while multitasking

Which type of listening is focused on understanding the speaker?

• Appreciative listening

• Empathic listening

• Critical listening

• Comprehensive listening

What is a benefit of active listening?

• Promotes quick responses

• Improves communication

• Increases distractions

• Encourages multitasking

Which skill is important for active listening?

• Being fully present and attentive

• Judging quickly

• Interrupting frequently

• Offering unsolicited advice

What should you do to show understanding in active listening?

• Change the topic

• Plan your response

• Ignore the speaker

• Paraphrase and reflect

What type of questions should you ask in active listening?

• Rhetorical questions

• Open-ended questions

• Yes or no questions

• Leading questions

What is an example of positive body language?

• Looking away

• Crossing arms

• Nodding and smiling

• Frowning

What should you avoid doing during active listening?

• Interrupting the speaker

• Maintaining eye contact

• Asking clarifying questions

• Leaning in slightly

What is the role of validation in active listening?

• Acknowledging the speaker's feelings

• Disagreeing with the speaker

• Offering solutions immediately

• Changing the subject

What is a good practice at the end of an active listening session?

• Summarize key points

• Ignore the speaker's concerns

• Give unsolicited advice

• Start a new topic