
Understanding Interpersonal Skills
Quiz
•
Professional Development
•
12th Grade
•
Practice Problem
•
Easy
Jasean Slusher
Used 1+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is an example of verbal communication in the workplace?
An employee nodding in agreement during a meeting
An employee asking a colleague for input on a project
A manager raising a hand to get attention
An employee smiling to show approval
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary focus of listening skills in interpersonal communication?
Sending clear messages
Interpreting and reacting to information appropriately
Using body language effectively
Negotiating agreements
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following best describes non-verbal communication?
Using written words to convey a message
Relaying a message without using words
Listening attentively to a speaker
Engaging in a negotiation process
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does negotiation contribute to interpersonal communication in the workplace?
By ensuring all messages are delivered verbally
By allowing parties to reach an amicable agreement
By focusing solely on non-verbal cues
By eliminating the need for decision-making
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is an example of non-verbal communication?
An employee writing an email to a colleague
A manager giving verbal instructions
An employee quirking an eyebrow to express disappointment
A team discussing a project plan
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What role does assertiveness play in workplace communication?
It encourages aggressive behavior
It promotes confidence and self-assurance without aggression
It focuses on non-verbal communication only
It eliminates the need for negotiation
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which skill is primarily involved when an employee listens to a colleague's presentation attentively?
Verbal communication
Non-verbal communication
Listening skills
Negotiation
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