Troubleshooting Quiz

What is the first step in troubleshooting?

• Identify the Problem

• Gather Information

• Test the Hypothesis

• Document the Process

What should students do after identifying the problem?

• Evaluate the Results

• Learn from the Experience

• Test the Hypothesis

• Develop a Hypothesis

What is a hypothesis in troubleshooting?

• A checklist of steps

• An error message

• A possible explanation for the problem

• A final solution

What is one way to test a hypothesis?

• Document the process

• Restart the device

• Gather information

• Identify the problem

What should students do if the problem is not resolved after testing?

• Document the process

• Ask a friend

• Ignore the problem

• Re-evaluate their hypothesis

Why is it important to document the troubleshooting process?

• To avoid learning

• To forget the steps

• To remember steps for future reference

• To confuse others

What is one practical example of troubleshooting mentioned?

• Software not installing

• Computer not turning on

• Internet not connecting

• Printer not working

What should you check if a homework file won't open?

• The printer settings

• The file type and program needed

• The power supply

• The internet connection

What tool can help students systematically go through potential solutions?

• Online forums

• Diagnostic tools

• Checklists

• Flowcharts

Which of the following is a built-in diagnostic tool for Windows?

• PhET Interactive Simulations

• Antivirus Software

• Windows Troubleshooter

• Mac Disk Utility