Learning Objectives - Management and Administration

Different factors that could influence or drive change include:

• Economic conditions, technological advancements, and cultural shifts

• Only economic conditions

• Only technological advancements

• Only cultural shifts

How does organisational change impact a business?

• It leads to increased efficiency and productivity.

• It causes a decline in employee morale.

• It has no effect on the business.

• It results in financial losses.

Explain why mission is a potential area of organisational change.

• Mission defines the purpose and direction of an organization, and changes can align it with new goals.

• Mission is unrelated to organizational change.

• Mission changes are only cosmetic and do not affect the organization.

• Mission changes are always negative for an organization.

What is one reason for organisational change according to the image?

• To improve efficiency

• To reduce costs

• To increase market share

• To enhance employee satisfaction

Customer needs are a reason for organisational change because:

• they drive innovation and adaptation.

• they are irrelevant to business strategies.

• they decrease market competition.

• they reduce the need for new products.

How can new technologies drive organisational change?

• By maintaining the status quo

• By hindering communication

• By driving innovation and efficiency

• By increasing costs without benefits

One potential impact of not responding to needs for change in a business is:

• Increased profitability

• Loss of competitive advantage

• Improved employee morale

• Enhanced customer satisfaction

Which of the following focuses on customer needs and preferences?

Which of the following is supported by human resources professionals?

HR can help overcome resistance in change management by:

• Communicating effectively and involving employees in the process

• Ignoring employee concerns and focusing on outcomes

• Implementing changes without feedback

• Delaying changes until everyone agrees