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FBLA Business Communications Part One

Authored by Wayground Content

Professional Development

7th - 12th Grade

Used 20+ times

FBLA Business Communications Part One
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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Opening a letter with a _______response is usually more effective when answering a customer's questions.

trite
direct
indirect
complex

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Communication which is tactful and "reader-centered" demonstrates

conciseness
courtesy
cohesiveness
clarity

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What do you call the type of software that offers serveral applications in one package?

multipurpose
condensed
integrated
subdivided

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Words that sound alike but have different meaning and spellings are called

homonyms
antonyms
synonyms
doublets

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A group of words that expresses a complete thought is

a dependent clause
a sentence
a fragment
a paragraph

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Positive words are used to 

aid understanding.
stimulate the desired reader response.
reflect common business usage.
make writing more precise.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Some words and phrases are commonl misused.  From the choices given below, select the correct phrase.

had less errors
had fewer errors
had lesser errors
none of these choices

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