QRC and Salary SIP

What is FTR ?

• 
  taking up the case to the concerned team and providing the resolution

• 
  Resolution given to the investor/MFD in the first point of contact

• 
  Formal Technical Review (FTR)

• none of the options

Case to be tagged under ____ if investor has requested for SOA

• Request

• Complaint

• 
  Query

• None of the options

Investor given the Change of Bank request, the request is in pending state since last 10 days, where the case should be tagged ?

• Complaint

• 
  Request

• Query

• none of the options

Which case to be tagged under Complaint ?

• 
  TAT breached cases

• Request rejection cases

  
  

• Transaction done through Channel/ MFU

• contact details removed from folio due to self declaration not provided

Investor has done KYC and the same is validated through CVL kra but simultaneously reflecting rejected status under Karvi KRA. Due to this KYC status is reflecting under "Hold" status in mf360.

• Will ask investor to reach out to the respective KRA

• Will tag the case under complaint

• Will tag the case under Query

• Will take the request and check with CAMS BO

Employee cannot opt out salary SIP unless he leaves the organization.

• True

• False

What is the minimum requirement to opt in salary SIP ?

• 1000

• 5000

• 2000

• depending upon the scheme employee choose

Any lock in period period to opt out in salary SIP

• schemes has lock-in period unless employee leaves the organization.

• There is no Lock in period to Opt Out of the Salary SIP Platform. Employee can redeem their investments partially or fully at any time, subject to the terms and conditions of the mutual fund scheme.

What if Employee is not a KYC complaint and does not have a folio in ABSL

• Employee cannot opt-in in salary SIP

• Employee's KYC or folio creation journey will commence after the opt-in process

What happens when the employee leaves the organization?

• employee's monthly deduction stops. However, the amount which is invested stays invested till the time he/she does a redemption

• The Salary SIP will stop and the amount that is invested in scheme will automatically settled in employees bank ac.