48.LIS - American Culture Pt 2

1. What do many Americans do when they receive bad customer service?

• Write a negative review or never return
• Stay silent and accept it
• Complain to their friends only
• Keep going back to the place

2. Why do some Americans get frustrated with public institutions?

• They expect things to be inefficient
• They demand efficiency, but bureaucracies are slow
• They dislike working with people
• They enjoy filling out paperwork

3. In which areas is competition strong in the U.S.?

• Only in sports
• Business, technology, sports, and education
• Only in education
• Only in business

4. What is one advantage of competition?

• It slows down progress
• It makes everything more expensive
• It leads to innovation and better products
• It removes all stress from people’s lives

5. What is one disadvantage of competition?

• It makes people work harder
• Some people feel too much pressure to succeed
• It stops businesses from creating new ideas
• It improves life for everyone equally

6. Which of the following is an example of Americans loving "big things"?

• Americans prefer small meals at restaurants
• Highways in the U.S. are narrow
• Many people drive SUVs or pickup trucks
• Americans live in very small spaces

7. What is a wholesale store mentioned in the passage?

• Walmart
• Costco
• Target
• Amazon

8. Why do Americans buy in bulk at stores like Costco?

• It’s a cultural tradition
• It helps them get better deals
• They don’t like shopping often
• It makes food taste better

9. How does the speaker feel about competition?

• It’s bad for everyone
• It’s good, but should be kept at a healthy level
• It’s unnecessary in society
• It only helps businesses, not people

10. What does "bureaucratic system" mean?

• A system based on personal relationships
• A slow, official system with complex rules and paperwork
• A system that allows people to do whatever they want
• A fast and efficient process