ML FBLA Business Etiquette - Professionalism

What is the best way to greet someone in a professional setting?

• "Hey there!"

• "What's up?"

• A firm handshake and a polite "Hello"

• "Yo!"

How should you dress for a professional event?

• Casual and comfortable

• In your favorite trendy outfit

• Neatly and appropriately for the event

• In pajamas or athletic wear

What is an example of good communication in a professional environment?

• Speaking clearly and listening attentively

• Talking over others to make your point

• Using slang and informal language

• Ignoring others and focusing only on your work

How should you handle a disagreement at work or school?

• Ignore the issue and move on

• Yell to express your feelings

• Address the disagreement respectfully and seek a solution

• Walk away without speaking

What is the appropriate response if you make a mistake at work or school?

• Ignore the mistake and hope no one notices

• Blame someone else

• Admit your mistake, apologize, and fix it if possible

• Ignore it and continue with your work

How should you handle personal phone calls in a professional setting?

• Take the call loudly in front of everyone

• Step outside or go to a private space to take the call

• Ignore the call completely

• Talk about personal matters openly during work hours

What is the best way to show respect in a professional environment?

• Interrupt others when they speak

• Pay attention, be polite, and actively engage with others

• Ignore people unless they talk to you first

• Speak only about yourself and your work

If you're running late for a meeting, what should you do?

• Arrive whenever you feel like it

• Call or send a message to let them know you’ll be late

• Skip the meeting entirely

• Show up without any explanation

How should you respond when someone gives you a compliment at work or school?

• Ignore it and continue with what you were doing

• Respond with a smile and thank them politely

• Compliment yourself in return

• Act embarrassed and walk away

When working in a group, how can you show professionalism?

• Ignore the group’s goals and work alone

• Share ideas and collaborate with others respectfully

• Only work on tasks that you personally enjoy

• Criticize others’ ideas openly