ISO 9001:2015 Quiz

What is the primary purpose of ISO 9001:2015?

• To increase product costs

• To provide a framework for a Quality Management System (QMS)

• To eliminate competition

• To create more paperwork

Which of the following is NOT considered a key element of effective quality management?

• Leadership involvement

• Continuous improvement

• Employee empowerment

• Cost reduction

What does the "PDCA" cycle stand for?

• Plan-Do-Check-Act

• Process-Develop-Control-Analyze

• Product-Deliver-Customer-Approval

• Prevent-Detect-Correct-Apply

Which clause of ISO 9001:2015 focuses on Leadership and Commitment?

• Clause 4

• Clause 5

• Clause 7

• Clause 9

Risk-based thinking in ISO 9001:2015 is important because it helps organizations:

• Identify and address potential risks and opportunities

• Increase documentation requirements

• Avoid all possible risks completely

• Focus only on financial performance

Which clause covers the Performance Evaluation of a QMS?

• Clause 6

• Clause 7

• Clause 9

• Clause 10

What is the purpose of internal audits in ISO 9001:2015?

• To find faults in employees

• To monitor and evaluate the effectiveness of the QMS

• To eliminate unnecessary processes

• To impress customers

Which document is NOT required as part of QMS documentation?

• Quality manual

• Standard Operating Procedures (SOPs)

• Financial statements

• Policies and procedures

What is the role of top management in ISO 9001:2015?

• Delegating all quality responsibilities to employees

• Demonstrating leadership and commitment to the QMS

• Conducting all internal audits personally

• Ignoring customer feedback

What does continual improvement in ISO 9001:2015 mean?

• Making changes only when problems arise

• Ensuring ongoing improvements in processes and performance

• Eliminating the need for audits

• Changing the QMS structure every year