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What is the definition of Knowledge Management (KM)?

• Managing physical resources in an organization

• Performing activities to discover, store, share, and apply knowledge to achieve organizational goals cost-effectively

• Managing human resources in an organization

• Focusing only on knowledge sharing between employees

Why is the Knowledge Management process considered a continuous cycle?

• Because knowledge is lost once used

• Because KM follows a one-way process from discovery to application

• Because knowledge is dynamically discovered, stored, shared, and applied

• Because KM has only two main stages: discovery and sharing

Which stage plays a crucial linking role in the Knowledge Management process?

• Discovery

• Sharing

• Application

• Capure

According to Nonaka (1994) and Grant (1996), what are the two main ways to discover new knowledge?

• Digitizing knowledge and transmitting data

• Combining explicit knowledge and socializing tacit knowledge

• Documenting knowledge and creating statistical reports

• Using AI technology to detect new knowledge

Which of the following is an example of knowledge combination?

• An apprentice learns by observing and following an expert

• A research team synthesizes data from multiple studies to develop a new model

• Two employees discuss and share work experiences in team meetings

• A company encourages employees to learn through hands-on experience rather than written materials

What does socialization mean in Knowledge Management?

• Sharing knowledge through standardized documents

• Sharing tacit knowledge through direct interaction and experience

• Encoding knowledge into searchable data

• Using AI technology to store knowledge

Which process converts tacit knowledge into explicit knowledge?

• Socialization

• Externalization

• Internalization

• Combination

In Knowledge Application, what are the two main mechanisms?

• Socialization and Combination

• Direction and Routines

• Externalization and Internalization

• Digitization and Transmission

Which of the following is an example of Direction in knowledge application?

• An employee receives instructions from an expert but does not learn how to solve similar problems independently

• An automated system updates inventory levels based on historical data

• A group of employees shares experiences and learns from one another

• A company implements an ERP system to standardize work processes

What helps optimize knowledge utilization in an organization?

• Sharing knowledge only when requested

• Integrating direction and routines to embed knowledge into workflows

• Focusing only on explicit knowledge while ignoring tacit knowledge

• Limiting knowledge sharing between departments to maintain control