Ch. 2 Quiz - Business Communications - Diversity and Ethics

Saying a person has "rizz" is an example of ___.

• jargon

• layman's terms

• slang

• diversity

Benefits of diversity include all of the following EXCEPT:

• Businesses can meet the needs of a global market

• Diversity enhances the reputation of a company

• Diversity attracts talented employees

• Diversity does not attract talented employees

The United States is considered a diverse culture.

• True

• False

The business world is becoming more globalized.

• True

• False

An assumption or common belief about a group of people is considered a

• Mark only one oval.

• Overthought

• Insight

• Stereotype

• Multi-cultural approach

When someone has a bias that prevents objective thought about a person or thing, they are thought to have a

• Prejudice

• Assumption

• Short sighted idea

• Deficient thought

Different cultures have different body languages. True or False.

• True

• False

What is jargon? Give an example and explain what it means.

• A type of dance

• Specialized language used by a particular group

• A type of food

• A musical instrument

You can assume that nonverbal symbols are the same from country to country.

• True

• False

Beliefs, traditions and practices of a group of people are:

• Routines

• Stereotypes

• Customs

• Etiquette