Lean Six Sigma - Intro & Define Chapters

Ways to solve problems within a company that are different and "out of the box"

• TQM

• Transformation of Thinking

• NVA

• DMAIC

Take Order, Pick up Order, Deliver Order are examples of which SIPOC process?

• Supply

• Process

• Output

• Customer

Team leaders report primarily to the

• Team Members

• Coach

• Champion

_____ is a tool that is used in the DEFINE phase of lean Six Sigma DMAIC, and can be used in finding the root of a problem.

• VOC

• SIPOC

• CPOQ

• DPU

SIPOC stands for

• Suppliers, Involve, Process, Outputs, Customers

• Surplus, Inputs, Process, Outputs, Customers

• Suppliers, Inputs, Provide, Outputs, Customers

• Suppliers, Inputs, Process, Outputs, Customers

Which company created Six Sigma?

• Samsung

• Iceland

• Motorola

• Lidl

The project charter is

• an agreement between the an advisor and the team

• an agreement between partners and the team

• an agreement between leadership and the team

• an agreement between leadership and friends

This is an example of ?

• Transformation of thinking

• Kaizen

• TQM

• NVA

The definition of Lean is to concentrate effort on _____ while improving process flow to achieve speed and agility at lower cost.

• defect removal

• removing waste

• overtime reduction

• rework reduction

After WWII this company had a defective assembly line. They adopted the Dr. Deming continuous improvement philosophy to eliminate inefficiency. What company?

• Subaru

• Toyota

• GMC

• Honda