ISO 21001 Exercise 2

1.Daily Teaching Plan can be used to illustrate as criteria for educational process

2.The grading system is defined and validated as part of the control in education

3.Outsourced person for educational process need to be monitored and evaluated

4.Alumni program is one example of the post-delivery activity

5.Learners are provided with adequate and clear information about the admission criteria and costs of educational product or service

6.Learners can ask for rectification of the outcomes of the assessment activity or grade

7.Learners’ data can only be collected and shared with their explicit consent

8.The re-issue of a diploma can occur long after the service was delivered

9.People can critically review their own work in a reflective and constructive manner for improvement

10.The system is implemented to monitor lecturer performances by means of Student Assessment and Teaching Effectiveness