OST 147: Chapter 14 Assignment

List the elements of a financial policy and discuss the qualifying factors for each of the elements.

• Budgeting, Risk Management, Compliance, and Reporting

• Budgeting, Investment, Taxation, and Auditing

• Investment, Risk Management, Compliance, and Taxation

• Budgeting, Investment, Compliance, and Reporting

Explain the role of the administrative dental assistant in managing accounts receivable.

• The administrative dental assistant is responsible for scheduling appointments.

• The administrative dental assistant manages patient records.

• The administrative dental assistant oversees billing and collections.

• The administrative dental assistant handles dental equipment maintenance.

What should you record after making a collection call?

• The time and date of the call

• The amount collected

• The name of the person contacted

• All of the above

What actions should be taken within 0 to 30 days according to the timetable for collection levels?

• Review the collection schedule

• Ignore the timetable

• Delay actions until 60 days

• Consult the timetable for 90 days

What is the collection level for 30 to 60 days?

• Low

• Medium

• High

• Very High

What is the collection level for 60 to 90 days?

• 10% to 20%

• 20% to 30%

• 30% to 40%

• The question has a diagram associated with it. The diagram has been stored separately.

What is the collection level for 90 to 120 days?

• The question has a diagram associated with it. The diagram has been stored separately.

• Low

• Medium

• High

What is the collection level if there is no response to a letter or the patient does not follow through with payment promises?

• Level 1

• Level 2

• Level 3

• Level 4

Explain the roadblock: 'I can wait to make this payment; dentists don’t report late payments to credit agencies.'

• Dentists report late payments to credit agencies.

• Dentists do not report late payments to credit agencies.

• Dentists sometimes report late payments to credit agencies.

• Dentists always report late payments to credit agencies.

Explain the roadblock: 'Let me talk to the dentist; he is an old friend.'

• The speaker wants to consult the dentist because they are friends.

• The speaker is trying to bypass normal procedures by using personal connections.

• The speaker is unsure about the dentist's professional skills.

• The speaker is seeking a discount from the dentist.