Chapter 4 Level 1 Study Guide - Communication Skills

Use of different ______ might give a person from Massachusetts trouble understanding a person from Wyoming.

• dialects

• languages

• accents

• slangs

The ability to focus closely on what another person is saying to summarize the true meaning of a message is called ______.

• listening

• hearing

• speaking

• ignoring

______ is the word best describes anything that interferes with or affects communication.

• Barrier

• Noise

• Obstacle

• Hindrance

______ is the term that describes a variation of a language spoken by a particular group of people.

• Dialect

• Accent

• Slang

• Jargon

“Outside the box” is an example of ______.

• jargon

• idiom

• slang

• proverb

Smiling and rolling your eyes are examples of ______.

• gestures

• emotions

• words

• sounds

Using the term hoagie instead of hero is an example of ______.

• language differences

• cultural exchange

• culinary term

• regional dialect

The study of the meaning of words in language is called ______.

• semantics

• syntax

• phonetics

• morphology

Making eye contact with the speaker is an example of effective ______.

• listening

• speaking

• writing

• reading

Buzzwords, technical language, and slang used in a profession are called ______.

• jargon

• terminology

• slang

• dialect