2/25/2025 WATTS Customer Service Review
Quiz
•
Other, Professional Development, Business
•
9th - 12th Grade
•
Practice Problem
•
Easy
Wayground Content
Used 1+ times
FREE Resource
Enhance your content in a minute
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a term for the retailing approach that places the focus on creating a seamless shopping experience for customers by integrating multiple channels?
Multichannel
Omnichannel
Integrated Channel
Seamless Channel
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
These shoppers have typically enjoyed repeated and valued positive customer experiences with a particular retailer.
loyal customers
followers
recreational shoppers
comparison shoppers
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
These customers view shopping as a fun occasion, so shopping does not necessarily include making a purchase
innovation/ trend buyers
impulse buyers
recreational shoppers
comparison shoppers
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is the term for behavior influences that come from retailer's marketing?
external commercial cues
external social cues
internal physical cues
retailer's cues
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a term for physical goods that are bought and sold?
sales
products
pricing
services
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
These customers take a long time to make a purchase decision, and might return to a retailer several times before making a purchase
innovation/trend buyers
impulse buyers
recreational buyers
comparison shoppers
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following terms best describes a grower of potatoes?
Manufacturers
Wholesalers
Distribution Center
Retailer
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
16 questions
Business Public Image
Quiz
•
11th Grade
15 questions
Understanding SWOT Analysis Concepts
Quiz
•
12th Grade - University
20 questions
PRODUCTION MANAGEMENT 3
Quiz
•
12th Grade
19 questions
Business structure As Cambridge
Quiz
•
9th - 12th Grade
15 questions
Balance Sheet Basics Quiz
Quiz
•
9th Grade
19 questions
2020 11BST Multi Choice Exam
Quiz
•
11th Grade
15 questions
Unit 3 LOF
Quiz
•
12th Grade
15 questions
Business Finance Reviewer
Quiz
•
12th Grade
Popular Resources on Wayground
5 questions
This is not a...winter edition (Drawing game)
Quiz
•
1st - 5th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
10 questions
Identify Iconic Christmas Movie Scenes
Interactive video
•
6th - 10th Grade
20 questions
Christmas Trivia
Quiz
•
6th - 8th Grade
18 questions
Kids Christmas Trivia
Quiz
•
KG - 5th Grade
11 questions
How well do you know your Christmas Characters?
Lesson
•
3rd Grade
14 questions
Christmas Trivia
Quiz
•
5th Grade
20 questions
How the Grinch Stole Christmas
Quiz
•
5th Grade
