Recap Unit 25

Scarlett and Aarav are working on a group project. Communication is important in their project because:

• it helps in building relationships and trust.

• it is not necessary for success.

• it only involves speaking.

• it is only important for managers.

Freya and Chloe are working on a group project. Examples of good and bad communication experiences they might encounter include:

Communication is important in business because:

• it helps in building relationships and trust.

• it is not necessary for success.

• it only involves speaking.

• it is only important for managers.

Thomas is preparing for a presentation at his school. He wants to make sure he uses all possible methods to communicate his ideas effectively. What are different communication methods he can use?

How does communication impact business success?

What types of communication methods are there?

Matilda and Alexander are discussing different ways they can communicate for their group project. What are the two types of communication they can both use?

What is one impact of effective communication?

In a team meeting, effective communication between team members reduces misunderstandings and errors.

• True

• False

In what way does effective communication improve customer relationships?

• By creating misunderstandings

• By building trust and understanding

• By increasing costs

• By reducing customer satisfaction