Search Header Logo

Last Topics Questions

Authored by Esmeralda Vasquez

English

Professional Development

Used 4+ times

Last Topics Questions
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Level of authentication to transfer funds?

General Inquiry

High Risk

We cannot transfer funds

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Level of authentication to reset Phone Bank Pin?

Step Up

High Risk

General Inquiry

Step Up full pass

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can Spanish's customers open a new account over the phone with a translator?

Yes

No

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What's the PIN customer's use in the IVR to check and make transfers?

IVR PIN

Phone bank PIN

ATM PIN

Transfer PIN

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What's the code we use to check Phone Bank Pin in Mainframe?

RMAB

AM00

TTXF

TTPN

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the requirements when setting up Phone Bank Pin?

6 Digits number PIN

Something not easy to guess

Letters and numbers

4 Digits PIN

4 Digits numbers, same as debit card or 1234, something easy to remember

4 Digits number

Have an SSN

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

How long backwards the can customer request copy of statements?

3 years

5 years

7 years

10 years

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?