MANGO JELLY SUNDAE CREW

You noticed that the cases of mango cubes in syrup are stacked 8 layers high, what should be done?

• Nothing. That is the proper stacking height in the freezer.

• Ask the crew to arrange the cases properly. It should be 6 layers per pallet, 8 cases per layer.

• Ask the crew to remove the mango cubes in the freezer, they should just be in room temperature.

The dine-in serving temperature of the Mango Jelly Sundae is 20-25°F

• True

• 
  False

Answer explanation

16-20F

There is a Jollibee Kids Party happening and your team needs to prepare 20 orders of Mango Jelly Sundae. Since it is peak hours in-store, you notice that the crew is only putting 3 rotations of sundae in the cup. What should we do?

• Remind that they should put 4 rotations and a tip to achieve gold standard sundae.

• It is okay, they are in a rush, and the customers wouldn't notice it anyway.

The crew prepared the mixed Mango Jelly toppings at 8:30am. It is now 7:45pm, we should discard the toppings.

• True

• False

The crew was vigorously mixing the mango jelly toppings over ten times, what should we remind them?

• Nothing, as long as the toppings are evenly distributed

• Remind the crew to gently stir the mango jelly toppings approximately five times to evenly mix the toppings

What do we do if the product is not feeding into the freezing cylinder?

• 
  Contact service technician

• Make sure that the feed tube and orifice is clean

• Draw cups of ice cream until gold standard product comes out

The assembly time of our Mango Jelly Sundae is _____________.

• 
  35 seconds

• 20 seconds

• 
  40 seconds

There are 50 servings per pack of our vanilla soft serve.

• True

• 
  False

Make sure to regularly replace worn out scraper blades to prevent low overrun.

• True

• False

We measure one heaping teaspoon of mango jelly toppings to spread on top of the sundae.

• True

• False