Business Communication Quiz

Which of the following is the primary objective of business communication?

• To entertain

• To confuse

• To entertain and distract

• To inform and persuade

Which of the following is NOT a type of business communication?

• Verbal communication

• Non-verbal communication

• Informal communication

• Political communication

Which of the following below is an incorrect statement about memorandum?

• It can also be called a memo.

• It is a written communication from one person to another.

• It is within the same organization.

• It is oral communication from one person to another.

Which of the following sentences has correct subject-verb agreement?

• The team are meeting this afternoon.

• The team is meeting this afternoon.

• The teams is meeting this afternoon.

• The teams are meeting this afternoon.

"It is also acceptable to use the full name in a salutation if you cannot determine gender." This statement describes which part of letter writing?

• Salutation

• Body

• Closing

• Enclosure

Which sentence uses the past progressive tense correctly?

• We are discussing the agenda right now.

• I had been working when you called.

• I was talking to the client when the email arrived.

• She has worked on the document for three days.

Which of the following below is correct about inside address of letter?

• Do not include a personal title such as Ms.

• If there is a possibility that the person to whom you are writing is a Dr, don't use that title.

• Include a personal title such as Ms.

• Sender's address.

Which sentence is grammatically correct?

• The manager and her assistant has attended the meeting.

• The manager and her assistant have attended the meeting.

• The manager with her assistant have attended the meeting.

• The manager with her assistant has attended the meeting.

I ___ to the office tomorrow. Which of the following match with the statement above for the future tense?

• will

• have

• went

• am

Formal letters are written for the following:

• Apply for job

• Invite some to an event

• To tell jokes.

• To ask for information.