Aegis De-escalation

Which of the following best describes a non judgmental approach?

• The requirement to judge another person.

• Fixating on a person's behavior.

• The ability to separate a person from their behaviors.

• None of the above.

Applied Empathy is...

• staying out of judgment.

• taking another person's perspective.

• recognizing emotion.

• communicating all of this recognition.

The Aegis approach addresses the __________ and not the ___________.

• behavior ; person
• horse; jockey

• meat; potatoes

• nurse; patient

Aegis defines rapport as a connected state of being between two or more people. This connected state includes some level of trust and is achieved through

• being best friends

• being in a place of authority

• applied empathy

• applying force to create trust

Step 1 of the Crisis 2-Step is:

• Earn Money

• Earn Rapport

• Earn Points

• Use that Rapport

Step 2 of the Crisis 2-Step is:

• Earn Rapport

• Use that Rapport

• Use the Money

• Do the 2- step.

The ABCs of Escalating Behavior are:

• Spark, O2, fuel

• Activating Event

• Belief

• Consequential Emotion

True or False: It's not a trigger or activating event that causes a person to escalate. It is a person's belief (in the moment) about the activating event that causes them to escalate.

• True

• False

True or False: The emotional brain serves as a survival guide that moves people away from danger and towards safety. Safety is most often represented by inclusion with other people.

• False

• True

The metaphor that Aegis uses throughout is, "If the Thinking Brain is the ______,"

"Then the Emotional Brain is the ______."

• "The Jockey"

  "The Horse"

• "The Meat"

  "The Potatoes"

• "The Horse"

  "The Jockey"

• "The Potatoes"

  "The Meat"