Chapter 2 Understanding and Modeling Organizational Systems

The context-level data flow diagram depicts ________.

• the boundaries of a system

• detailed processes that transform the incoming data to information

• the system entities and how they are related

• computer programs and their files

All systems and subsystems are interrelated and ________, which indicates that when any element of a system is changed or eliminated, other system elements are also affected.

• interconnected

• interdependent

• contra dependent

• codependent

The management group that has a high need for historical data along with information that allows prediction of future events is ________.

• operations management

• middle management

• strategic management

• virtual management

Anything external to an organization's boundaries is considered to be ________.

• of little importance

• an environment

• an enterprise resource system

• an associative entity

An enterprise resource planning system ________.

• is purchased rather than developed

• links team members at remote distances

• uses project management software to develop program coding schedules

• involves the use of isolated systems that do not interact

Which view of organizations concentrates on myths, metaphors, vision, and humor?

• verbal symbolism

• human relationships

• leadership style

• technology

Which of the following is not one of the three main areas in a use case scenario?

• an area header that contains case identifiers and initiators

• a footnote that describes the purpose of the scenario

• steps performed

• a footer area that contains preconditions, assumptions, questions, and other information

Processes on a data flow diagram ________.

• transform incoming data into outgoing information

• represent the system boundaries

• represent the work that a specific user performs

• change the nature of the relationships on an entity-relationship diagram

Attributes that are underlined on an entity-relationship diagram ________.

• are the names of external entities

• can be searched for

• represent virtual organizational components

• are used to create attributive entities

ERP systems are only useful in large companies and not able to be used in small and medium-sized enterprises as well.

• True

• False