Personal Selling

How many steps in the Selling Process ?

• 7

• 6

• 3

• 5

By sending a personalized thank you

Email or note after the meeting.

Which one do you think the best

Answer for this statement ?

• Selling

• Follow - up

• Handling Objections

• Sales Presentations

How do you identify potential leads for

your product or service ?

• Brush off objections and focus on closing the deal.

• Ignore them and keep pushing the sale.

• Tell the prospect they're wrong and move on.

• Through online reseach and social media platforms.

What is the primary goal of a sales pitch?

• To showcase the company's history.

• To persuade the customer to make a purchase.

• To build rapport with the customer.

• To inform the customer about the product.

Which technique is most effective for overcoming objections?

• Arguing with the customer.

• Listening carefully and addressing concerns.

• Ignoring the objection and moving on.

• Offering a discount immediately.

What is the final step in the sales process?

• Following up with the customer.

• Identifying leads.

• Closing the sale.

• Presenting the product.

What is an essential skill for a successful salesperson?

• Ability to negotiate effectively.

• Technical knowledge of the product.

• Strong social media presence.

• Expertise in market research.

What role does active listening play in sales?

• It allows the salesperson to dominate the conversation.

• It helps in building trust with the customer.

• It is not important in the sales process.

• It helps in quickly closing the deal.

Which of the following is a common mistake in the sales process?

• Building rapport with the client.

• Following up after the sale.

• Listening to the customer's needs.

• Focusing solely on closing the deal.

What is a key benefit of using customer testimonials in sales?

• They provide social proof and build trust.

• They are a legal requirement.

• They can replace the need for a sales pitch.

• They are only useful for online sales.