SC 2.4 - Modified Assignment

Matching:
Match the words that go with ear letter of EARS.

• Summarize

• A

• Reflect

• R

• Acknowledge

• S

• Eye Contact

• E

How often do you face the speaker and make eye contact?

• Never

• Sometimes

• Always

How often do you ask open-ended questions?

• Never

• Sometimes

• Always

How often do you say things like, 'That sounds great!' or 'I’m so sorry that happened!'?

• Never

• Sometimes

• Always

How often do you nod your head or say things like, 'uh-huh' or 'I see.'?

• Never

• Sometimes

• Always

How often do you try to connect with how the speaker is feeling?

• Never

• Sometimes

• Always