Secretary Book 1 First Quizz

What does an invoice represent in business?

•  A contract agreement

• A document that shows the amount owed for goods or services

• A company's business plan

• A payment receipt

Which of the following best describes a briefing?

• A long training session

• A formal contract between two companies

• A short meeting to provide important information

• A business trip itinerary

The (a)   is reading an (b)   email from a (c)   .

• manager
• important
• client
• teacher
• boring
• sister
• dog
• friend

The (a)   is using a (b)   to check the company's (c)   .

• accountant
• calculator
• expenses
• book
• chef
• product
• invoices

The​ (a)   is typing a business ​ (b)   on the computer for her ​ (c)   .

• secretary
• letter
• boss
• mother
• e-mail
• father
• poem

What is the best way to answer a business phone call professionally?

• "Yeah, what do you want?"

• "Hello, this is [Your Name] from [Company Name], how can I assist you today?"

• "Hold on, let me check."

• "Why are you calling me?"

If the person someone is calling for is unavailable, what is the best response?

• "Sorry, they’re busy, try later."

• "I don’t know where they are."

•  "I’m sorry, Mr. Smith is unavailable at the moment. May I take a message?"

• "Just email them."

The secretary is organizing the files in the office.

• La secretaria está bailando en la oficina.

• La secretaria está organizando los archivos en la oficina.

• La secretaria está cocinando en la oficina.

•  La secretaria está escribiendo un libro en la oficina.

The manager is speaking with an important client.

•  El gerente está corriendo con un cliente importante.

• El gerente está cantando con un cliente importante.

• El gerente está hablando con un cliente importante.

• El gerente está durmiendo con un cliente importante.

The assistant is writing an email to the boss.

• El asistente está escribiendo un correo electrónico al jefe.

• El asistente está viendo televisión con el jefe.

• El asistente está comiendo con el jefe.

• El asistente está jugando fútbol con el jefe.