Unit 9 Human Resources Exam Details

Which of the following is a method of employee engagement?

• Absenteeism rates

• Benefits

• Accident rates

• Product wastage rates

Employee engagement can be measured by ______.

• Employee retention

• Cultural shift

• Flexible working

• Team working

What is the primary focus of employee engagement?

• Personal satisfaction

• Organizational goals

• Financial incentives

• Work-life balance

Employee motivation is primarily driven by ______.

• External rewards

• Internal satisfaction

• Peer pressure

• Company policies

What is a key characteristic of engaged employees?

• They are drawn to a goal

• They understand the goals and share the desire to achieve them

• They play the system to win the reward

• Quality can suffer if the rewards distort the goals.

Engaged employees work because it's the right thing to do and have stamina and persistence. However, core needs such as ______ need to be satisfied first.

• Rewards

• Recognition

• Wages/benefits

• Promotions

Which of the following is an engaged behavior?

• Pessimistic

• Self-centered

• Solution-oriented

• Egocentric

Which of the following is a characteristic of an engaged employee?

• Involved in decision making

• Disinterested in company goals

• Avoids teamwork

• Unwilling to go the extra mile.

An engaged employee is likely to have a spirit of ________ and teamwork.

• Isolation

• Camaraderie

• Competition

• Neglect

Which HR practice involves incorporating meaning, variety, autonomy, and co-worker respect into jobs to broaden employees' roles?

• Recruiting

• Job enrichment

• Selection

• Performance management