Process Improvement

What Kaizen stands for?

• Kai- To waste

  Zen- To eliminate

• Kai- To eliminate

  Zen- to waste

• Kai- To Improve

  Zen- Modify

• Kai-Change

  Zen- Good

What does the Pareto Analysis technique help identify?

• The most efficient processes

• The highest quality products

• The best employees

• The most significant causes of a problem

Which of the following is a set of standards for quality management?

• Pareto Analysis

• TQM

• ISO 9000

• Six Sigma

What is the purpose of a Cause and Effect Diagram?

• To identify potential causes of a problem

• To analyze employee performance

• To improve customer satisfaction

• To measure product quality

What is the 80/20 rule in Pareto Analysis?

• 80% of the products are made by 20% of the employees

• 80% of the time is spent on 20% of the tasks

• 80% of the effects come from 20% of the causes

• 80% of the causes come from 20% of the effects

The methodology on how to organize activities to deliver more benefits while eliminating waste

• Six Sigma

• Lean Thinking

• DMAIC

• BPM

________ is a visual way to show how a process works

• Guidelines

• Work Instruction Manual

• Process map

• Flowchart

Kaizen encourages the ……..improvement

• Big

• breakthrough

• small

• all these

What is the first step in the PDCA cycle?

• Plan

• Check

• Do

• Act

What is the purpose of the '5S' methodology?

• To improve workplace organization

• To reduce costs

• To standardize processes

• To enhance product quality