Tlevel 3.4 Quality Management Quiz

Tlevel 3.4 Quality Management Quiz

12th Grade

64 Qs

quiz-placeholder

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Tlevel 3.4 Quality Management Quiz

Tlevel 3.4 Quality Management Quiz

Assessment

Quiz

Business

12th Grade

Practice Problem

Hard

Created by

Julian King

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64 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one of the key focuses when understanding the approaches used by organizations?

Cost reduction

Quality improvement

Employee satisfaction

Market expansion

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why might quality differ between the public and private sectors?

Different customer bases

Different quality standards

Different financial goals

Different management styles

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is linked to previous learning in the context of quality management?

Quality control

Quality assurance

Quality improvement

Quality analysis

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is linked to the future in the context of quality management?

Quality control

Quality assurance

Quality improvement

Quality analysis

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main objective of the approaches used by organizations to improve and maintain quality?

To increase profits

To improve the quality of a service or product and to maintain that level of quality

To expand the business

To reduce employee turnover

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which factor influences the choice of approaches used by organizations?

The number of employees

The scale and resources available within the business

The location of the business

The age of the organization

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT an approach used by organizations to maintain quality?

Complaint handling procedures

Process improvements

Surveys and feedback

Employee salary increases

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