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Reception Duties Quiz

Authored by Alison Freter

Other

12th Grade

Used 1+ times

Reception Duties Quiz
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41 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of the following is a key reception duty?

Organizing company events

Welcoming visitors to create a good impression

Conducting staff training sessions

Managing financial accounts

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Why must visitors be controlled in a building?

To increase the number of visitors

To ensure confidential information remains secure

To promote social interactions

To reduce maintenance costs

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is included in the security procedures on reception?

Organizing team meetings

Visitors’ register

Conducting market research

Designing promotional materials

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is an additional duty of reception staff?

Conducting interviews

Answering and forwarding incoming calls

Developing marketing strategies

Writing software code

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What are some types of visitor problems a receptionist might encounter?

Mistakes, errors, or failures

Visitor behavior

Visitors' special requirements

All of the above

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What should a receptionist know to solve problems effectively?

The organization's facilities

The company's financial status

The CEO's personal schedule

The local weather forecast

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is one purpose of presenting a positive image?

To create a good first impression

To increase sales

To reduce costs

To avoid work

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