Thỏ con học bài

What is the primary focus of Human Resource Management (HRM)?

• Managing financial resources

• Managing people/employees to achieve organizational goals

• Managing production processes

• Managing customer relations

Which phase of the Human Resources Movement focused on personnel administration, including hiring and payroll processing?

• Phase 1

• Phase 2

• Phase 3

• Phase 4

What is one of the key responsibilities of HRM?

• Reducing production costs

• Finding and hiring the best individuals available

• Managing customer complaints

• Overseeing financial audits

Why is HR management important to all managers?

• To ensure compliance with financial regulations

• To avoid hiring the wrong person for the job

• To manage customer relationships effectively

• To oversee production efficiency

___________ is a system where new employees (usually much younger) can help train more experienced workers in areas like social media and technology applications.

• E Q Internships

• Reverse mentoring

• Apprenticeship

• Reverse Job Analysis

The ____________ highlights an employee’s particularly good and bad performances to help guide the employee toward continued positive efforts or to indicate the required areas of improvement.

• critical incident method

• 360-degree feedback method

• simple graphic rating method

• graphic rating scale method

One of the newer forms of performance appraisals is

called the ___________ because it encourages feedback

from managers, subordinates and co-workers.

• Environment Review

• Emotional Intelligence Inventory (E Q-i)

• 360-degree feedback

• Cognitive Aspect Assessment

Blue Skies Airlines will not employ visually impaired applicants when selecting pilots. This is permitted, without appearing discriminatory, because of ___________________.

• the bona fide occupational requirement

• the Human Rights Act

• duty to accommodate

• the Employment Equity Act

What is the critical incident method in performance appraisal?

• A method that focuses on specific examples of employee behavior

• A ranking system for employee performance

• A method for evaluating training effectiveness

• A financial assessment of employee contributions

What is the primary goal of a business?

• To maximize profits

• To provide employment

• To serve the community

• To innovate products