CAPM Full Mock Exam #3 Q101-150

A tool or technique used in the process of developing a project charter is ...

• Change control process

• Expert judgment

• Performance reviews

• Meetings

Answer explanation

Expert judgment is used in the development of the project charter to make informed decisions about the project's objectives and requirements.

Option A: The change control process is used to manage changes to the project, not for developing the charter.

Option C: Performance reviews are used to assess project and team performance, not for charter development.

Option D: Meetings are a part of project management processes but are not specifically a tool for developing the project charter.

Scrum is defined as ...

• A defined process that uses a waterfall project management principle

• A complete methodology for software development

• A lightweight framework that helps people, teams, and organizations generate value through adaptive solutions for complex products

• A complicated framework to solve multiple complex products simultaneously

Answer explanation

Key points of scrum definition are:

Scrum is a framework, not a methodology or process

Scrum is lightweight, not complicated

Scrum helps people, teams and organizations generate value through adaptive solutions for complex products.

A procurement document used to request offers from prospective sellers is called a ...

• Statement of Work

• Request for Proposal (RFP)

• Proposal

• Contract

Answer explanation

A Request for Proposal (RFP) is a procurement document used to request offers or proposals from prospective sellers.

Option A: The Statement of Work describes the procurement requirements but is not a request for offers.

Option C: Proposal or offer is the response to the RFP.

Option D: A contract is signed with the provider who wins the bid.

A project manager is leading the development of a new electronics product. During the design phase, the team faces issues with assembly efficiency and high manufacturing costs.

What tool can help manage quality while ensuring fast and cost-effective assembly?

• Data representation

• Design for X

• Data gathering

• Audits

Answer explanation

Design for X refers to a set of technical guidelines applied during product design to optimize specific aspects, such as reliability, assembly, manufacturing, cost, service, usability, safety, and quality.

DIX aims to enhance the final product's characteristics by controlling or improving these factors.

Implementing Design for X can lead to cost reductions, quality improvements, better performance, and increased customer satisfaction.

Options A, C, D: Data representation, Data gathering, and Audits are tools to manage quality, but they are not fit for this situation.

A business analyst wants to compare the performance of the product against a competitor's performance, standards, and best practices. What technique should the business analyst use?

• Benchmarking

• SWOT analysis

• Root cause analysis

• Competitive analysis

Answer explanation

Benchmarking is a technique used to compare the current performance of a process, system, or organization against a predefined standard, best practice, or competitor's performance. It helps identify areas for improvement and sets goals based on high-performance standards. This technique is often used to assess the effectiveness and efficiency of processes by learning from the best practices in the industry (PMI Guide to Business Analysis, page 60).

Option B: SWOT Analysis is a tool used to analyze Strengths, Weaknesses, Opportunities, and Threats related to a project or business but does not focus on comparing performance to a predefined standard.

Option C: Root Cause Analysis is used to identify the underlying causes of problems or failures, not to compare performance against standards or best practices.

Option D: Competitive Analysis involves analyzing competitors' strengths and weaknesses but does not include comparing the performance against a standard or best practice.

In an industrial project, a business analyst realized the need for a visual representation of the manufacturing process flow, which could also be used to determine when quality checks should be conducted. Which diagramming technique would be most useful for the business analyst's needs?

• Flowchart

• Pareto chart

• Context diagram

• Scatter diagram

Answer explanation

A flowchart (also referred to as process maps, progress flows, and progress flow diagrams) graphically displays the logical order of the project's progress flow. Flowcharts can be used for process improvement as well as identifying where quality defects can occur or where to incorporate quality checks.

Options B & D: A Pareto chart is displayed as a histogram, illustrating the most serious causes of an error, while a scatter diagram is used to determine the correlation between two variables. Both diagrams don't show the manufacturing process flow.

Option C: Context diagrams are used to visually demonstrate how a business process, other systems, and people, all interact. So, context diagrams can include a business process as one of its components, but they can't give you an inside look at how the process flows.

What should the project manager do when a process is out of control?

• Allow the process to continue

• Adjust the limits to bring the process back into control

• Shut down the process until it is brought back into control

• Investigate the root cause and recommend corrective action

Answer explanation

When a process is out of control, the project manager should investigate the root cause and recommend corrective action to bring the process back into control.

Option A: Allowing the process to continue without intervention would not resolve the issue.

Option B: Adjusting the limits is not a solution, as it does not address the underlying problem.

Option C: Shutting down the process might be necessary in extreme cases, but typically the first step is to investigate and correct.

The project sponsor requests information on the resource levels and resource use throughout the project. What should the project manager share with the sponsor?

• Resource schedules

• Resource histogram

• Resource calendar

• Resource breakdown structure

Answer explanation

A Resource Histogram shows resource levels and usage throughout the project, providing a visual representation of resource allocation over time.

Option A: Resource Schedules outline when and where resources will be used in the project but do not provide a visual representation.

Option C: Resource Calendars show the availability of resources but not their usage over time.

Option D: The Resource Breakdown Structure (RBS) categorizes resources by type but does not show their use over time.

The project manager's role in the executing process is to:

• Work with the sponsor to define project objectives

• Supervise the work being performed

• Develop corrective actions for variances

• Review project documents

Answer explanation

The role of the project manager in the executing process is to supervise the performed work to ensure that project activities are carried out according to plan.

Option A: Defining project objectives is part of the initiating process.

Option C: Developing corrective actions for variances is part of monitoring and controlling,

Option D: Reviewing project documents is an ongoing activity but not specific to executing.

Which document includes information on each identified stakeholder's position regarding the project?

• Stakeholder engagement plan

• Stakeholder register

• Stakeholder analysis

• Communications management plan

Answer explanation

The Stakeholder Register includes information on each identified stakeholder's position regarding th project, their influence, and their interest.

Option A: The Stakeholder Engagement Plan outlines how to engage stakeholders, not their positions.

Option C: Stakeholder Analysis is a tool used to assess stakeholders but does not contain all their information.

Option D: The Communications Management Plan details how project information will be shared bu does not focus on stakeholder positions.