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Unit 2 Business Essentials

Authored by Madison Creech

Other

9th Grade

Used 7+ times

Unit 2 Business Essentials
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26 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Having positive customer relations means keeping customers

Happy

Richer

Popular

Satisfied

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Technology helps with positive customer relations because it gives customers:

Discounts on products

Greater access to the business

More power than the business

A reason to buy products

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Businesses use technology to build positive customer relations by

Creating targeted marketing campaigns (targeted ads, etc.)

Placing pop up ads on websites

Sending unsolicited emails

Calling customers at home

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The most important part in a businesses customer relations is its:

Business environment

Technology

People

Business Process

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Customer relations skills such as courtesy and friendliness should be emphasized during a business's:

Market Research

Hiring Process

Technology Planning

Facilities Design

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A producer is someone who:

Sells products

Is very creative

Employs others

Makes things

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Retailing takes place whenever goods are:

Exchanged for other goods

Sold in a retail establishment

Offered for sale

Sold to the ultimate consumer

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