Email Formality Quiz

With your group, put these emails in order from most formal to most informal.

Dear Mr Smith, I would like to introduce myself. My name is Susan Saarland and I am the new South Western sales manager for Chou Cream English Schools. The previous sales manager for your area, Chris Jones, has been promoted to Head of Marketing and has asked me to pass his best wishes onto you. I look forward to doing business with you and hope we get the chance to meet soon. Yours Susan Saarland

Dear Ms Saarland, Thank you very much for your email of the 7th March. I am looking forward to working with you in the coming months and years and to seeing you soon. Regards Graham

Dear Graham, Thanks for your quick reply. If it is convenient with you, I will be able to meet with you very soon indeed as I am visiting one of your colleagues on Wednesday, 25th March. I am planning to finish the meeting at 12:30 p.m., and would be very glad to meet you any time after that. Best wishes Susan

Dear Susan, Thanks for making the time to meet up with me at such short notice, but I’m afraid I’m attending a conference abroad on that day. I’m flying back on the Sunday and will be available anytime from Monday afternoon of the following week. Hope to see you soon. Best regards Graham

Dear Graham, Sorry meeting up is turning out to be so complicated. I guess we are both just so busy that everyone wants our time! I’m holding meetings with my new colleagues here almost every Monday and Friday for the foreseeable future, but I’m usually free midweek. Please find attached a copy of my schedule for the first two weeks of April. Please pick any slot you like and I’ll do my very best to make it then. Thanks for your patience. All the best Susan

Re: Our first meeting Hello again Susan Sorry for the delay in replying but I had to forward both our schedules to my boss to get his input. Anyway, I’ve attached a copy of your schedule with the best slots for me shaded in red. Any of these is fine, but I’d like to meet as soon as possible. Cheers Graham

Hi Graham, Great! Will see you at 10 am on the 2nd. Cheers Susan

Susan, OK. Great. See you then. G P.S. I know a great place for lunch if you have time after the meeting.