Better E-mails

Write a suitable subject line for the email between Susan and Graham

What is one rule for making a formal email?

Which of the following is a characteristic of informal emails?

• Use of respectful language

• Direct and chatty

• More structured paragraphs

• Use of formal greeting

The email expression 'I look forward to hearing from you.' is categorized as (a)   (formal, informal, or neutral).

• F
• I
• N
• None of the above

The email expression 'Yours faithfully' is categorized as (a)   (formal, informal, or neutral).

• F
• I
• N
• informal

The email expression 'Kind regards' is categorized as (a)   (formal, informal, or neutral).

• F
• I
• N
• None of the above

The email expression 'How about meeting at 9?' can be categorized as (a)   .

• I
• F
• N
• None of the above

The email expression 'Dear Sir or Madam' is categorized as (a)  

• F
• I
• N
• None of the above

The email expression 'Please do it ASAP' can be categorized as (a)   (formal, informal, or neutral).

• informal
• formal
• neutral
• none of the above

The email expression 'I would appreciate it if you could send the report by next week.' can be categorized as (a)   (formal, informal, or neutral).

• formal
• informal
• neutral
• casual