Quiz on Information Systems

What are the main roles that information systems play in organizations?

• Customer service automation

• Data storage and retrieval

• Social media engagement

• Operations management and decision making

During a school project, Priya collected various statistics about student performance. Which of the following terms refers to the raw facts that have been processed?

• Knowledge

• Data

• Information

• Insight

What are the four main components of an information system?

• People, Technology, Processes, Data

• Hardware, Software, Networks, Data

• Users, Applications, Data, Security

• Devices, Software, Services, Information

Which of the following is NOT a characteristic that makes information valuable?

• Accuracy

• Timeliness

• Obsolescence

• Completeness

What does CRM stand for in the context of customer interactions?

• Customer Retention Management

• Client Relationship Management

• Customer Resource Management

• Customer Relationship Management

Which of the following is a method for data-driven decision making?

• Intuition-based analysis

• Business intelligence

• Random sampling

• Qualitative research

What is the role of social networks in collaboration on teams?

• To facilitate communication and sharing

• To increase competition

• To limit information flow

• To enhance individual productivity

Which of the following is a component of individual productivity?

• Data analytics

• Market research

• Social media

• Computer software

What is the main purpose of implementing management information systems (MIS) in an organization?

• To improve decision-making processes

• To analyze market trends

• To streamline operational efficiency

• To enhance employee training programs

Which of the following is a promise of information systems?

• Reduced data accuracy

• Increased privacy concerns

• Enhanced decision-making capabilities

• Higher operational costs