IT Fundamentals Chapter 4 Test Review

Which kind of system software tells the computer how to communicate with peripherals, such as a printer or scanner?

• Utility software

• Operating System

• Device drivers

• Firmware

Which Windows tool shows currently running programs and can be used to end a process?

• Task Manager

• Services

• Apps & features

• Control Panel

Disk cleaners, antivirus software, backup tools, and file compressors are which kind of system software?

• Firmware

• Device Drivers

• Utility Software

• Operating System

Which of the following would be responsible for resetting a user's password?

• Level 1 support technician

• Level 2 support technician

• Office manager

• Network administrator

Janice installed a printer on her computer and shared it with Steve. Steve configured the printer on his computer and was able to print a test page. Later on that day, Steve attempts to print but gets an error that the printer is not responding. Which of the following would be the MOST LIKELY reason for this?

• Steve is not connected to the network

• Janice has turned off her computer

• Janice is not connected to the network

• Incorrect printer driver

You recently purchased a new sound card and installed it in a free PCI slot in your computer. You plug in your old speakers, but you don't get any sound. You have checked all cable connections, and they are secure. You have also ensured that the speaker volume is appropriately adjusted and isn't muted. Which of the following BEST describes the next step you should perform?

• Replace your sound card.

• Check the vendor's website for an updated driver.

• Manually change the IRQ settings for the card.

• Replace the speakers.

Jessica has connected her new printer to her Windows 10 computer, but Windows is not recognizing it. What should she do?

• Reset the USB cable

• Power cycle the printer

• Restart Windows

• Install the latest driver

Martin's computer suddenly displayed a blue screen and then restarted. Which of the following BEST describes what happened?

• Software crash

• Program force-close

• System crash

• System slowdown

What type of file system is NTFS?

• Soft updates

• Journaling

• Copy-on-write

• Log-structured

In Windows PowerShell, which key can be used to autocomplete a command?

• Shift

• Alt

• Ctrl

• Tab