Chapter 5 part 3

Chapter 5 part 3

University

40 Qs

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Chapter 5 part 3

Chapter 5 part 3

Assessment

Quiz

Science

University

Practice Problem

Hard

Created by

Leval Ackerman

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40 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

E-mail has replaced letters for many messages inside organizations and for some messages to external audiences.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

PDF documents guarantee that the reader receives a message that looks exactly as the writer intended.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Use e-mail for internal messages requiring a permanent record or formality; use hard-copy memos for external messages requiring a permanent record or formality.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Informational e-mail and memos generally follow the same writing plan: informative subject line, direct opening, explanatory body, and appropriate closing.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Including a subject line in your e-mail message or memo is optional because the message is usually short.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Open most e-mails and memos indirectly to show respect for readers.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Effective e-mail messages and memos generally discuss only one topic.

True

False

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