Conflict Resolution Strategies Vocab Review

Which conflict resolution strategy involves working together to find a solution that satisfies all parties?

• Compromise

• Collaboration

• Accommodation

• Competition

The strategy where each party gives up something to reach a middle ground is called:

• Avoidance

• Collaboration

• Compromise

• Competition

When one party gives in to the other's demands or wishes, this is an example of:

• Accommodation

• Avoidance

• Competition

• Collaboration

Which strategy involves pushing for one's own way, often at the expense of others?

• Compromise

• Accommodation

• Competition

• Collaboration

The act of sidestepping the conflict or postponing its resolution is known as:

• Compromise

• Avoidance

• Competition

• Collaboration

What term describes the ability to fully focus on and understand the other party during conflict resolution?

• Clear expression

• Active listening

• Empathy

• Non-verbal cues

The capacity to recognize your own emotions and triggers in conflict situations is part of:

• Social awareness

• Self-regulation

• Self-awareness

• Relationship management

Which emotional intelligence component involves managing your reactions in tense situations?

• Self-awareness

• Self-regulation

• Social awareness

• Relationship management

The ability to pick up on others' emotions and needs during a conflict is called:

• Self-awareness

• Self-regulation

• Social awareness

• Relationship management

What term describes the process of clearly defining the issue at hand in conflict resolution?

• Gather information

• Identify the problem

• Brainstorm solutions

• Evaluate options