Entr.2B U5L4

Fill in the blank: A customer's buying behavior is heavily influenced by their ______ with you.

• history

• location

• age

• income

What is a selling policy?

• A rule set by a business to guide the selling effort

• A discount offered to customers

• A type of advertisement

• A customer feedback form.

Soft-sell techniques are common among salespeople who are paid ______.

• A) on commission

• B) hourly or annual wages

• C) per sale

• D) in bonuses

Hard selling is often used by salespeople who work on ______.

• hourly wages

• annual salary

• sales commission

• bonuses

What is one of the key aspects of manufacturing a plane?

• Quick assembly

• Consultative selling

• Immediate delivery

• Simple design

To keep customers happy and returning, companies should establish ______.

• High prices

• Formal loyalty programs

• Complex policies

• Limited offers.

How many avocados are needed for a $25 discount?

• 900

• 1,500

• 2,000

• 2,500

What is the reward for referring a friend to NaturAll Club?

• 50 avocados

• 75 avocados

• 100 avocados

• 125 avocados

Which of the following job roles is primarily responsible for seeking out new clients and opportunities?

• Outside Sales

• Account Manager

• Prospector

• Customer Service Representative

What action did Michelle take after the pest control company failed to meet their promises?

• She gave a five-star review

• She canceled her account and gave a one-star review

• She recommended the company to friends

• She accepted the delay.