Communication Styles Quiz

What is communication according to Merriam-Webster?

• A way to write letters and emails

• A technique for avoiding conversations

• A method of speaking loudly to be heard

• A process of exchanging information through symbols, signs, or behavior

Which of the following is a characteristic of passive communication?

• Making eye contact confidently

• Using loud and angry tones

• Letting others take advantage

• Speaking up for one's needs

What does passive body language often look like?

• Pointing fingers

• Standing tall with shoulders back

• Hunching or slouching

• Smiling

How does aggressive communication sound?

• Quiet and soft

• Muttered or mumbled

• Confident and controlled

• Loud and angry

What is a key feature of assertive communication?

• Ignoring others' opinions

• Communicating needs rudely

• Avoiding eye contact

• Caring about others and oneself

Which statement is an example of assertive communication?

• I don't care what you think.

• You never listen to me!

• I feel upset when my ideas are ignored.

• Whatever you want is fine.

What does passive-aggressive communication often involve?

• Using clear and to-the-point language

• Making confident eye contact

• Showing feelings through actions

• Directly stating needs

How can you effectively communicate with an assertive communicator?

• Be specific and respectful

• Be vague about your topic

• Avoid sharing your thoughts

• Use sarcasm

What is a recommended way to communicate with aggressive communicators?

• Engage in long conversations

• Use email to communicate

• Avoid the topic

• Respond with sarcasm

How should you approach communication with passive communicators?

• Use aggressive language

• Be sarcastic

• Provide a safe space for them to open up

• Ignore their feedback