Conflict Resolution L3

A life skill that involves solving a disagreement in a way that satisfies both sides.

• Conflict Resolution

• Negotiation

• Mediation

The process of talking directly to the other person to resolve a conflict.

• Conflict Resolution

• Negotiation

• Mediation

Resolving conflicts by using another person to help reach a solution that is acceptable to both parties.

• Collaborate

• Mediation

• Negotiation

Working together to arrive at a solution.

• Win-win Solution

• Compromise

• Collaborate

Occurs when both sides agree to give up something to reach a solution.

• Compromise

• Collaborate

• Mediation

An agreement that gives both parties something they want.

• Collaborate

• Compromise

• Win-win solution

It is okay to yell during an argument as long as you do not call someone a name.

• True

• False

Yelling shows that you are not in control of your emotions.

• True

• False

Taking time to calm down can help resolve an issue peacefully.

• True

• False

The recommended strategy to use during negotiations.

• Y.E.L.L.

• T.A.L.K.

• A.R.A.R