23 March 2025 Quiz

TZSupport does assist with Skyline or Picea account-related queries.

• True

• False

What is being updated to align with the WPRO/POS system?

• A) The sales agent's commission structure

• B) The customer's loyalty program

• C) The Easy2Own journey

• D) The store's inventory management

Data deals on the attached will now include a ________________________. This promotional offer is valid until 3rd April 2025.

• A) A free 1GB data bundle

• B) second free line with a Red Flexi 85 SIM

• C) A discounted Red Flexi 85 SIM

• D) A free handset

What benefit will sales agents experience with the updated Easy2Own journey?

• A) Increased commission rates

• B) Reduced sales targets

• C) No longer needing to upload receipts or enter deposit amounts manually

• D) Access to exclusive customer data

What is the duration of the Boost Your Business campaign's promo pricing?

• A) 1 month

• B) 3 months

• C) 6 months

When does the promo pricing for the Business Internet Fibre Lite (Self-Build) revert to standard pricing?

• A) Immediately after signing up

• B) After the first 6 months of the contract

• C) After the first 3 months of the contract

The promo pricing for the Business Internet Fibre Lite (Self-Build) will apply to customers who sign up after 31 May 2025.

• True

• False

Why are calls being incorrectly logged to [e-mail]?

• A) Due to a technical issue with the email server

• B) Because users are unaware of the correct process for logging Skyline and Picea support queries

• C) As a result of a recent change in the company's support structure

What is the correct email address to use for logging Skyline and Picea user support queries?

• A) [e-mail]

• B) [e-mail]

• C) [e-mail]

Valid until 3 April 2025

What is the common benefit that both the handset deals and data deals include, as part of the limited-time promotional offer?

• A) Free 1GB data bundle

• B) Free Red Flexi 85 SIM

• C) Free second line

• D) Discounted handset prices