Formal letters

What is the aim of an application letter?

• to report on work done

• to report on tax payment

• to inform about personal data

• to present a candidate

What letter should accompany a CV?

• a resume

• a letter of complaint

• a letter of enquiry

• a letter of application

What key expression can you use writing a letter of request?

• I demand a complete refund

• We regret to announce that ...

• Can you send more details about..

• I would like to order ...

Choose ALL key expressions used at the end of a formal business letter

• We look forward to hearing from you soon

• We are sorry to inform you

• In reply to your letter of 31 March

• Thank you for your time and trouble

What order is used to describe your education and work experience in a resume?

• combined

• creative

• chronological

• reversed

What part is NOT included into a resume?

• sender's address

• receiver's address

• profile

• work experience

What skills are these: active listening and problem solving?

• hard skills

• soft skills

• language skills

• leadership skills

Choose ALL hard skills a real estate agent should have?

• language skills

• local market knowledge

• trading techniques

• financial skills

What position requires strategic financial planning, preparing and reporting on financial statements, strong attention to detail?

• marketing specialist

• nurse

• accountant

• professor of economics