Troubleshooting Printers

Troubleshooting Printers

12th Grade

18 Qs

quiz-placeholder

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Troubleshooting Printers

Troubleshooting Printers

Assessment

Quiz

Other

12th Grade

Hard

Created by

Kimberley Watson

FREE Resource

18 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

What should be done if the print spooler continues to crash?

Replace the fuser assembly.

Clean or replace the print heads.

Examine events in the Event Viewer with the Windows print service tag for potential solutions.

Handle and automatically restart from print job crashes.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the default configuration of the print spooler service to handle and automatically restart from print job crashes?

To cause smudging if it's not heating up or functioning properly.

To manually intervene and troubleshoot through the Event Viewer.

To examine events in the Event Viewer with the Windows print service tag for potential solutions.

To handle and automatically restart from print job crashes.

3.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

What might cause creased pages when printing?

Damaged paper trays

Issues along the paper path

Dirty or faulty print heads

Using incorrect paper weight and size

4.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

What is a potential cause of paper jams?

Issues along the paper path

Using incorrect paper weight and size

Corrupted print jobs

Printer driver or configuration issues

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What might lead to errors or paper jams due to mismatches?

Dirty or faulty print heads

Mismatches between page size and installed paper

Worn pickup rollers

Damaged paper trays

6.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

What can cause smudging of printouts?

Mismatches between page size and installed paper

Scratch on the photosensitive drum

Dirty or faulty print heads

Fuser assembly not functioning properly

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What might indicate printer driver or configuration issues?

Frequent paper jams

Slow printing speed

Error messages during printing

High-quality print output

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