Sales Knowledge Quiz

The store policy should cover the safety and maintenance of the storage area.

• True

• False

The purchase and stock activities are to be done by the store keeper himself.

• True

• False

Product knowledge is an essential sales skill.

• True

• False

Successful salespeople know all of their products' features and skillfully turn these features into benefits for their customers.

• True

• False

Most often manufacturers arrange the visit of the sales force to the factories to gain first-hand product knowledge.

• True

• False

Travelling demonstrations undertaken by professional people considerably enhance the selling skills and product knowledge of the salesman.

• True

• False

The first and perhaps the most important source of acquiring product knowledge is the personal experience of the salesman.

• True

• False

A sales opportunity is a contact or an account which has been qualified.

• True

• False

In a lot of ways, the line between closed deals and lost sales depends on how you manage sales opportunities.

• True

• False

A complementary good or service is an item used in conjunction with another good or service.

• True

• False