Internal Analysis: Resources & Capabilities

What are resources in a business context?

• The skills of the employees

• The assets owned or controlled by a company

• The market trends affecting sales

• The company's customer base

Which of the following is an example of intangible resources?

• Financial resources

• Machinery

• Physical resources

• Patents

What is a capability in an organization?

• The market share of a business

• The resources a company owns

• The ability to bundle and manage resources

• The financial strength of a company

Which type of capability is built up over time and cannot be easily imitated?

• Dynamic capabilities

• Core capabilities

• Operational capabilities

• Organizational capabilities

What does VRIO analysis help to identify?

• Customer preferences

• Competitive advantage

• Financial risks

• Market trends

What is the primary goal of analyzing a value chain?

• To increase employee satisfaction

• To create a product from start to finish

• To reduce the number of suppliers

• To identify improvement opportunities

Which of the following is NOT a primary activity in the value chain?

• Inbound logistics

• Operations

• Marketing and sales

• Procurement

What is the purpose of after-sales services in the value chain?

• To ensure product delivery

• To conduct market research

• To manage supplier relationships

• To provide support after a sale

Which of the following is a secondary activity in the value chain?

• Marketing and sales

• Human resources management

• Operations

• Outbound logistics

Which type of resources are developed by the company and are rarer?

• Labor

• Land

• Process knowledge

• Plant and equipment