Email and Letter Writing Quiz

How should letters and emails be kept?

• Long

• Complicated

• Brief

• Detailed

What type of sentences should you avoid writing?

• Short

• Direct

• Long

• Polite

How should you be when writing, while using suitably polite expressions?

• Complicated

• Direct

• Brief

• Clear

What is the first part of an email structure?

• Concluding

• Opening greeting

• Reason for writing

• Offering action

Which part of an email involves 'small talk' or referring to previous contact?

• Concluding

• Connecting with the reader

• Offering action

• Closing expression

What is the purpose of the concluding part of an email?

• To introduce the topic

• To summarize and close

• To request action

• To greet the reader

Which of the following is a closing expression for a formal email?

• Take care

• Yours sincerely

• Best wishes

• Hi Susan

What is the correct order for the closing of a formal email?

• Kind regards

• Yours sincerely

• Best wishes

• Take care

What is the correct order for the beginning of an informal email?

• Dear Sir or Madam

• Hi Susan

• Dear Mr Reagan

• Good morning/afternoon

Which of the following is not a formal closing expression?

• Yours sincerely

• Yours faithfully

• Take care

• Kind regards