TOTAL QUALITY MANAGEMENT (TQM) MALCOLM BALDRIDGE AWARD AND PQA

1. When was the Malcolm Baldrige National Quality Improvement Act signed into law?

A. July 4, 1986

B. August 20, 1987

C. September 15, 1988

D. January 1, 1985

• A. July 4, 1986

• B. August 20, 1987

• C. September 15, 1988

• D. January 1, 1985

2. What is the full name of the award established by the Malcolm Baldrige National Quality Improvement Act?

A. The National Quality Excellence Award

B. The Malcolm Baldrige Award for Innovation

C. The Malcolm Baldrige National Quality Award

D. The American Productivity and Quality Award

• A. The National Quality Excellence Award

• B. The Malcolm Baldrige Award for Innovation

• C. The Malcolm Baldrige National Quality Award

• D. The American Productivity and Quality Award

3. Who was Malcolm Baldrige?

A. A famous U.S. scientist

B. The former U.S. Secretary of Education

C. The founder of a quality consulting firm

D. The former U.S. Secretary of Commerce

• A. A famous U.S. scientist

• B. The former U.S. Secretary of Education

• C. The founder of a quality consulting firm

• D. The former U.S. Secretary of Commerce

4. What was Malcolm Baldrige’s role in the establishment of the quality award named after him?

A. He was the first recipient of the award

B. He initiated the activities that led to the creation of the award

C. He created the award criteria

D. He signed the law into effect

• A. He was the first recipient of the award

• B. He initiated the activities that led to the creation of the award

• C. He created the award criteria

• D. He signed the law into effect

5. Which Executive Order established the Philippine Quality Award?

A. Executive Order No. 200

B. Executive Order No. 901

C. Executive Order No. 448

D. Executive Order No. 789

• A. Executive Order No. 200

• B. Executive Order No. 901

• C. Executive Order No. 448

• D. Executive Order No. 789

6. Which of the following is NOT a key principle of Total Quality Management (TQM) in education?

a Continuous improvement

b.Customer focus (students, parents, staff)

c.Strict adherence to standardized curriculum, regardless of student needs.

d.Teamwork and collaboration

• a Continuous improvement

• b.Customer focus (students, parents, staff)

• c.Strict adherence to standardized curriculum, regardless of student needs.

• d.Teamwork and collaboration

7. How can TQM principles be applied to improve teaching effectiveness?

a.By focusing solely on standardized test scores.

b.Through continuous professional development and feedback mechanisms.

c.By ignoring student feedback and focusing on teacher expertise alone.

d.By reducing teacher autonomy and strictly enforcing teaching methods.

• a.By focusing solely on standardized test scores.

• b.Through continuous professional development and feedback mechanisms.

• c.By ignoring student feedback and focusing on teacher expertise alone.

• d.By reducing teacher autonomy and strictly enforcing teaching methods.

7. How can TQM principles be applied to improve teaching effectiveness?

a.By focusing solely on standardized test scores.

b.Through continuous professional development and feedback mechanisms.

c.By ignoring student feedback and focusing on teacher expertise alone.

d.By reducing teacher autonomy and strictly enforcing teaching methods.

• a.By focusing solely on standardized test scores.

• b.Through continuous professional development and feedback mechanisms.

• c.By ignoring student feedback and focusing on teacher expertise alone.

• d.By reducing teacher autonomy and strictly enforcing teaching methods.

8. What is a significant benefit of implementing TQM in educational institutions?

a.Decreased student engagement.

b.Reduced teacher morale.

c.Enhanced student learning outcomes and satisfaction.

d.Increased administrative burden without tangible results.

• a.Decreased student engagement.

• b.Reduced teacher morale.

• c.Enhanced student learning outcomes and satisfaction.

• d.Increased administrative burden without tangible results.

9. Which TQM tool is best for identifying the root cause of a problem?

a .Pareto Chart

b.Control Chart

c . Fishbone Diagram (Ishikawa Diagram)

d Scatter Diagram

• a .Pareto Chart

• b.Control Chart

• c . Fishbone Diagram (Ishikawa Diagram)

• d Scatter Diagram