Smart Work Ethics Study Guide

What are non-technical skills that describe how you work and interact with others?

• Soft skills
• Hard skills
• Practical skills

Emotional intelligence is a measure of how well an individual: (Choose 3)

• understands knowledge
• manages their emotions
• recognizes their feelings and the feelings of others
• motivates themselves

Examples of positive attitude include:

• Lazy
• Closeminded
• Hardworking
• Optimistic

True or false: A poor work ethic is something employers are always seeking in their employees.

• True
• False

Interpersonal communication includes:

• Our tone of voice
• Our body language
• Our facial expressions
• All of the above

What style of dress is shown in the picture below?

• Casual
• Business dress
• Uniform
• Costume

What are objective, quantifiable skills gained through training, school, or work experience?

• Soft skills
• Hard skills
• Practical skills

What style of dress is shown in the picture below?

• Casual
• Business dress
• Uniform
• Costume

True or false: A strong work ethic could lead to raises and promotions.

• True
• False

True or false: It is not important to know the strengths and stressors of those around me.

• True
• False