Communication Styles

John says to his partner, “If you really loved me, you wouldn’t spend so much time with your friends,” in a quiet but biting tone, followed by, “But whatever—do what you want.”
  Which communication style is John using?

• passive

• assertive

• aggressive

• passive-aggressive

Answer explanation

Explanation:
John is expressing his emotions in an indirect and unclear way, possibly as a way to manage discomfort around confrontation or vulnerability. While his tone and words suggest underlying hurt or unmet needs, the message is not clearly or openly shared, which can create confusion or tension in the relationship. This style often comes from a place of wanting to be heard without risking conflict.

When asked what she wants for dinner, Jane says, “Whatever you want is fine,” even though she’s craving pizza. When the group chooses sushi, she quietly stews but doesn’t say anything.
Which communication style is Jane using?

• passive

• assertive

• aggressive

• passive-aggressive

Answer explanation

Explanation:
In this moment, Jane is choosing not to express her personal preference in order to avoid potential disagreement or conflict. While this may feel like the easier option, it can leave her needs unmet and contribute to feelings of frustration or disconnection. This style may reflect a desire to maintain harmony but can unintentionally make it harder for others to understand and support her.

Mark says calmly to his friend, “I feel uncomfortable when the chores aren’t shared equally. Can we talk about a schedule that works for both of us?”
Which communication style is Mark using?

• passive

• assertive

• aggressive

• passive-aggressive

Answer explanation

Explanation:
Mark is clearly and respectfully expressing how he feels, while also inviting collaboration to find a shared solution. He takes responsibility for his emotions and uses open, honest communication that considers both his needs and the other person's perspective. This kind of dialogue supports healthy boundaries and mutual understanding.

During a house meeting, Jane shouts, “You people never clean up after yourselves! You’re all lazy and disrespectful!” She slams her cup on the table and storms out.
Which communication style is Jane using?

• passive

• assertive

• aggressive

• passive-aggressive

Answer explanation

Explanation:
Jane is expressing strong emotions in a way that prioritizes her own experience but may unintentionally overlook others’ perspectives or emotional safety. Her communication is intense and immediate, which may stem from a buildup of frustration or unmet needs. While this approach might feel like it gets attention, it can create distance in relationships and reduce opportunities for collaboration or repair.

Everyone is deciding what to watch on movie night.
Brittany, who hates horror movies, says in a tiny voice,
“Oh, horror? Um... sure… that’s fine… I totally don’t need to sleep tonight or anything!”
She proceeds to watch the whole movie with her hoodie pulled over her eyes, quietly munching popcorn like it’s her last meal.

• passive

• assertive

• aggressive

• passive-aggressive

Jane says with a calm smile, “Hey, I love that you want to borrow my hair straightener—but could you ask next time? I don’t mind sharing, I just like to know where my stuff is.”

• passive

• assertive

• aggressive

• passive-aggressive

Jane finds dirty dishes in the sink again and decides to address it... her way.
She tapes a note to the cabinet that says:
“Just a friendly reminder: dirty dishes don’t wash themselves. But wow, wouldn’t that be magical? :) ♥"

• passive

• assertive

• aggressive

• passive-aggressive

Brittany opens the fridge and sees her favorite yogurt is gone. She turns to her roommate, Jane.

Brittany: (loudly) “Are you serious, Jane?! Did you eat my mango yogurt again?”

Jane: “Oh—I didn’t know it was yours. It didn’t have a name on it.”

Brittany: “Seriously, who else buys mango chia swirl?! This keeps happening! Am I gonna have to start keeping my yogurts in a Tupperware marked 'Emergency Rations – Do Not Touch' or something?”

Jane: “I really didn’t mean to—”

Brittany: “You never do! But I guess I just don’t get to have anything nice in this fridge!”

• passive

• assertive

• aggressive

• passive-aggressive